Three-hundred sixty four days a year, TV ads are, at best, forgettable background noise. People don’t pay much attention or give them a second thought. But as we all know, there’s one day on which the ads are the star. On Super Bowl Sunday, people eagerly anticipate each year’s crop of creative ads, and gather around with their friends to watch them, and talk about them afterwards. The ads are as much an event as the game.
What makes an ad an event? It has to be inherently entertaining, so that people want to watch on its own merit, even if they have no initial feelings about the product. It has to be so good that people will seek it out, set aside time to watch it, and share it with their friends. And they’ll come away with a positive impression of the product.
TV ads work by relentlessly repeating a message until it’s drilled into the viewer’s mind. But there’s no way this will work online. On the Web, anything forgettable or intrusive is just going to annoy people, waste their time, and leave a bad impression—if the user doesn’t click away first.
Like Super Bowl ads, the best online ads are actively sought out on their own merit, as a shared experience with friends. Thanks to the email, IM, social networks and other online tools, the Internet creates a cultural space for social interaction around advertising. People will link to the best ads on YouTube, embed them in their blogs, and send them to their friends. They’ll talk about cool new ads with the same enthusiasm they’d talk about about a hit song or a new book.
The best online ads are events. Because on the Internet, it’s Super Bowl Sunday 365 days a year.